The Complete Guide for UK Tenants → London
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Getting your deposit back starts with one thing: a proper move out clean. Most tenancy disputes in the UK come down to cleaning, not damage. This guide covers what the job actually involves, what it costs, and how to get it right the first time. If you do it yourself or hire professionals like Giant Van, you will find everything you need here. Call us on 020 3129 6180 to book or get a no-obligation quote.

Professional move out cleaning across all London boroughs, including Central London, North London, South London, East London, and West London. We also cover surrounding areas including parts of Essex, Hertfordshire, and Surrey within the M25. Call 020 3129 6180 to confirm coverage for your specific postcode and get a fixed price for your property size. We operate seven days a week including bank holidays.
Understanding the property mix helps us plan the right crew size, van, and equipment for your move.
A move out clean, also called an end-of-tenancy clean or vacate clean, is a deep clean carried out on a rental property once the tenant has removed all their belongings. It goes far beyond a standard weekly tidy. The goal is to return the property to the condition it was in at the start of the tenancy, as documented in the inventory report.
Landlords and letting agents compare the checkout inspection against the original inventory photographs. Any cleaning shortfall can result in deposit deductions. The Tenancy Deposit Scheme (TDS) reports that cleaning is the single biggest cause of deposit disputes in England and Wales, accounting for over 50% of all claims.
A professional move out clean covers every room from top to bottom. That includes inside kitchen appliances, behind and under furniture, grout lines in bathrooms, extractor fans, light fittings, and window sills. It is not the same as a standard domestic clean. It requires time, specialist products, and often professional-grade equipment.
If your tenancy agreement states the property must be returned in a "professionally cleaned" condition, a DIY clean may not satisfy the clause even if the property looks spotless to you. Always check your contract before deciding.
Pricing for a move out clean in the UK varies by property size, location, and the level of cleaning required.
In London, expect to pay more than the national average due to higher labour costs and travel time.
Here are typical price ranges for a professional end-of-tenancy clean in London:
- Studio or one-bedroom flat: from £100 to £150 - Two-bedroom flat or house: from £150 to £220 - Three-bedroom house: from £200 to £290 - Four-bedroom house: from £260 to £380 - Five-bedroom house: from £320 to £480+
These figures assume an unfurnished or part-furnished property in average condition.
Heavily soiled properties, homes with pets, or properties that have not been cleaned regularly during the tenancy will cost more.
Some companies charge by the hour, typically between £15 and £25 per cleaner per hour in London.
For a two-bedroom flat, you might need 4 to 6 hours with two cleaners. Fixed-price packages offer more predictability and are usually the better option for tenants on a deadline.
Giant Van provides fixed-price move out cleans with no hidden charges.
Call for a quote based on your property type. We cover all London boroughs and surrounding areas.
Giant Van offers fixed-price move out cleans with no hidden fees. Prices are based on property size and condition. Studio and one-bedroom flats start from £100. Two-bedroom properties start from £150. Three-bedroom homes start from £200. Four-bedroom homes start from £260. All materials and equipment are included. For an exact quote, call 020 3129 6180 or request a quote online. We confirm pricing before any work begins.
All prices include a fully insured crew, van, and moving blankets. Packing services available as add-ons.
Get your exact priceThese tips are based on what letting agents and inventory clerks actually check.
Pull out the document from when you moved in and work through each item room by room.
Ovens, grills, microwaves, and fridges are the most commonly flagged items. Oven cleaning alone can take one to two hours by hand.
London water is hard, so limescale builds quickly. Use a specialist limescale remover, not vinegar alone.
These are missed in regular cleaning and are always checked at inspection.
Grease accumulation here is a very common deduction.
Letting agents will note smeared or dirty windows even if the frames are clean.
Some tenancy agreements require professional carpet cleaning regardless.
This gives you evidence if there is a dispute.
Enter your collection and delivery addresses, select your property size, and list any large items. See a fixed price in under 60 seconds.
Pick a date and time slot that works for you. Add packing materials or extra helpers if you need them.
A fully insured crew arrives on time, wraps and loads your belongings, and delivers everything to your new home.

A professional end-of-tenancy clean covers every area of the property to a standard that satisfies letting agents and inventory clerks.
Here is what is typically included.
Kitchen: degreasing and cleaning inside the oven, grill, and hob; cleaning inside the microwave, fridge, and freezer; wiping down all cupboard fronts and insides; cleaning the sink, taps, and splashback; mopping the floor and cleaning the extractor fan filter.
Bathrooms and toilets: descaling and cleaning the bath, shower tray, shower screen, and toilet; cleaning the sink and vanity unit; wiping tiles and grout; cleaning mirrors and any wall-mounted cabinets; mopping the floor.
Living areas and bedrooms: dusting and wiping all surfaces, skirting boards, and door frames; cleaning inside wardrobes and drawers; vacuuming carpets or mopping hard floors; cleaning light fittings and switches; wiping window sills and frames.
General throughout: spot-cleaning walls; cleaning internal windows; removing cobwebs from ceilings and corners; emptying and wiping bins.
Giant Van carries all cleaning materials and equipment.
You do not need to provide anything.
Our team works to a checklist aligned with standard letting-agent requirements so nothing is overlooked.
Call to book your clean and get a fixed price before we start.
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Here is a step-by-step plan you can use if you clean yourself or hire a company.
Do not leave the clean to the day before checkout. Book it two to three days before your inspection, giving yourself a buffer if anything needs re-doing.
Cleaners cannot work around furniture and boxes. Make sure the property is fully vacated before the clean starts.
If the freezer has ice build-up, defrost it at least 24 hours before the clean. This takes time and cannot be rushed.
Dust ceilings, light fittings, and high shelves first so debris falls to the floor, which you clean last.
UK tenancy law does not require tenants to hire professional cleaners unless the tenancy agreement says so.
However, tenants are legally required under the Housing Act 1988 and standard tenancy terms to return the property in the same condition as when they moved in, accounting for fair wear and tear.
Fair wear and tear covers gradual deterioration from normal use.
It does not cover dirt, grease, limescale, or stains that accumulated during the tenancy. A letting agent can make a deposit deduction for cleaning that was clearly the tenant's responsibility.
The Tenant Fees Act 2019 made it illegal for landlords and letting agents in England to require tenants to use a specific cleaning company.
You cannot be forced to pay for a particular firm. However, if the standard of cleaning does not meet the required level, the landlord can still use the deposit to pay for cleaning.
Deposits must be protected in a government-approved scheme: the Deposit Protection Service (DPS), MyDeposits, or the Tenancy Deposit Scheme (TDS).
If you dispute a deduction, the scheme offers adjudication. Good photographic evidence of the property after cleaning significantly strengthens your case.
In Scotland, the position is similar under the Private Housing (Tenancies) (Scotland) Act 2016.
Wales follows broadly comparable rules under the Renting Homes (Wales) Act 2016.
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Our original movers cancelled last minute. Giant Van had a crew available the same day. They handled a full 2-bed flat and had us settled in by evening.
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Giant Van has built a reputation for reliable, professional end-of-tenancy cleaning across London. We understand what letting agents look for because we have helped thousands of tenants hand back keys without deposit disputes.
We bring all materials and equipment. You do not need to stock up on cleaning products or rent a steam cleaner. Our teams carry professional-grade tools including high-pressure steam cleaners for ovens and grout, specialist limescale removers, and HEPA-filter vacuums.
We work to a letting-agent-approved checklist. Every clean follows the same systematic process, room by room, surface by surface. Nothing is skipped.
We offer fixed pricing with no surprises. You get a clear price before we start, based on your property size and condition. We do not add charges on the day.
We are available seven days a week, including bank holidays. Moving timelines are often tight and do not always fall on weekdays. We accommodate that.
We offer a re-clean guarantee. If your letting agent identifies a cleaning issue at inspection, contact us within 48 hours and we will return to address it at no extra charge.
To book or get a free quote, call us on . Our team will confirm availability and give you a fixed price for your property. We cover all London boroughs and can often accommodate same-week bookings.
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UK moving demand follows seasonal patterns. Off-peak months typically offer lower prices and more crew availability.
Here is an honest comparison to help you decide.
A two-bedroom flat done to a letting-agent standard typically takes two people a full day, sometimes longer. You also need to buy or borrow the right products including oven cleaner, limescale remover, grout cleaner, and possibly carpet shampoo or a steam cleaner hire.
Extractor fans, cooker hood filters, inside appliances, grout lines, and skirting boards are easy to overlook. A deposit deduction for re-cleaning can cost more than a professional clean would have.
A trained team working from a letting-agent checklist is less likely to miss anything. For a two-bedroom flat, a professional team typically completes the job in three to four hours.
Some clauses require a receipt as proof.
For smaller studios in good condition, a careful DIY clean with photographic evidence can work well.
Call to compare costs for your property.
A move out clean done properly protects your deposit and ends your tenancy on good terms.
If you tackle it yourself with a systematic approach or hire Giant Van to handle it for you, the key is thoroughness.
Work from the inventory, cover every surface, and photograph the results.
For a free, no-obligation quote on professional end-of-tenancy cleaning anywhere in London, call Giant Van on 020 3129 6180.
We are available seven days a week.
Booking your move out clean early gives you flexibility if anything needs re-doing before your checkout inspection.
Giant Van covers all London boroughs with fixed pricing, professional equipment, and a re-clean guarantee.
Do not risk your deposit on a rushed clean.
Call 020 3129 6180 today.
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Reviewed by Giant Van Moving Experts, Moving Specialist Team at Giant Van — The Complete Guide for UK Tenants operations
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