Get in Touch with Giant Van – We're Here to Help
Need to speak to someone about your move? Whether you're looking for removal companies near me or have a question about an existing booking, we're here to help. Contact our team by phone, email, live chat, or WhatsApp – whichever works best for you.

How to Contact Us
We offer several ways to reach our team. Choose the method that suits you best.
Phone
+44 7414 655129 Speak with our friendly team seven days a week from 8am until 10pm.
Live Chat
Click chat icon Start a real-time conversation by clicking the small blue icon in the corner.
+44 7414 655129 Send us a quick message anytime and we will respond as fast possible.
hello@giantvan.com Send your detailed inquiries over to us and receive a response within 24 hours.
Giant Van Support
Driver & Customer Support
Need help with a booking or delivery? Our operations team is available to assist you quickly.
Call us
+44 7414 655129
(Available 8am–10pm, 7 days a week)
support@giantvan.co.uk
(We respond within 24 hours)
Address
Giant Van Logistics Ltd
Unit 12 Industrial Estate
London, United Kingdom
Send us a message
When to Contact Us
Not sure whether to call or use the app? Here's a quick guide to the best contact method for your enquiry.
| Enquiry Type | Best Contact Method |
|---|---|
| Get a new quote | Online quote tool (instant) |
| Change booking date | Phone or live chat |
| Add items to booking | Phone or app |
| Ask about pricing | Online quote or phone |
| Make a complaint | Email or phone |
| Track your driver | Giant Van app |
| General question | Live chat or WhatsApp |
Enquiry Type
Change booking date
Best Contact Method
Phone or live chat
Enquiry Type
Add items to booking
Best Contact Method
Phone or app
Enquiry Type
Make a complaint
Best Contact Method
Email or phone
Enquiry Type
Track your driver
Best Contact Method
Giant Van app
Enquiry Type
General question
Best Contact Method
Live chat or WhatsApp
For instant removal quotes, our online tool is the fastest option. You'll get a price in under 60 seconds without needing to wait on hold.
Get Your Quote OnlineOperating Hours
We Are Here For You
| Day | Phone Support | Chat | |
|---|---|---|---|
| Monday | 8am – 10pm | 8am – 10pm | 8am – 10pm |
| Tuesday | 8am – 10pm | 8am – 10pm | 8am – 10pm |
| Wednesday | 8am – 10pm | 8am – 10pm | 8am – 10pm |
| Thursday | 8am – 10pm | 8am – 10pm | 8am – 10pm |
| Friday | 8am – 10pm | 8am – 10pm | 8am – 10pm |
| Saturday | 8am – 10pm | 8am – 10pm | 8am – 10pm |
| Sunday | 8am – 10pm | 8am – 10pm | 8am – 10pm |
Frequently Asked Questions
Ready to Get Started?
Skip the queue and get an instant quote online. Or call us if you'd prefer to speak to someone.
We're here to make your move simple