Question 1

What does the Giant Van delivery driver app do?

Accepted Answer

The delivery driver app connects UK van drivers with courier and removal jobs in their area. You browse available work, view full job details before committing, accept what suits you, and get paid automatically each week. It covers same-day courier deliveries, furniture moves, man and van jobs, house removals, and office relocations.

Question 2

How much does Giant Van take from each job?

Accepted Answer

Giant Van charges a flat 20% platform fee. You keep 80% of every job you complete. There are no hidden charges, performance tiers, or surprise deductions. Complete a £100 job and you take home £80. Complete a £500 job and you take home £400. The split stays fixed regardless of your earnings level.

Question 3

How do I download the app and get started?

Accepted Answer

Download the Giant Van driver app from the App Store or Google Play. Create your account, then upload your driving licence, insurance certificate, and vehicle photos. Verification takes 24 to 48 hours. Once approved, your profile goes live immediately. There is no waiting period, no minimum booking requirement, and no activation fee.

Question 4

What van types does the app support?

Accepted Answer

The app supports small vans, medium vans, large vans, and Luton vans. Your vehicle must be roadworthy, properly insured, and suitable for carrying customer goods safely. The platform does not currently support motorbike or cargo bicycle delivery drivers. If you are unsure about your vehicle, contact support before applying.

Question 5

How does payment work through the delivery driver app?

Accepted Answer

Earnings are paid weekly and deposited directly into your nominated UK bank account. No invoicing is needed and no chasing is required. If your balance reaches £1,000 before your scheduled payment date, the app triggers an early payout automatically. You always know exactly what you have earned and when it will arrive.

Question 6

Can I use Giant Van alongside other delivery apps?

Accepted Answer

Yes. Giant Van has no exclusivity requirements. You are self-employed and free to work on as many platforms as you choose. Many van driver app users run Giant Van as their primary source of work and supplement with other courier platforms. Log in and out of the app whenever it suits your schedule.

Question 7

What job information do I see before accepting a booking?

Accepted Answer

Before you accept any job in the delivery driver app, you can see the pickup location, delivery destination, items involved, total distance, estimated job duration, and your exact take-home pay. Nothing is hidden after acceptance. If a job does not work for your vehicle, your schedule, or your earnings target, decline it with no penalty.

Question 8

What insurance do I need to use the delivery driver app?

Accepted Answer

You need valid vehicle insurance as a minimum requirement. Goods in transit cover is strongly recommended to protect against damage claims during a job. Hire and reward insurance is also worth considering if you plan to take regular paid delivery work through the app. Full guidance is available on the Giant Van driver insurance page.