Delivery Pickup Services Across the UK

Giant Van charges by the job, not by the kilogram.

Pricing depends on three factors: vehicle size, distance, and we handle loading assistance. A small van for a local delivery pickup within London starts from around £50 for the first hour, with additional hours charged at an hourly rate. Luton vans with tail lifts, needed for heavier goods, start from £75 per hour.

For longer-distance delivery pickup jobs outside London, we quote on a per-job basis.

A collection from Birmingham and delivery to London, for example, is typically priced as a fixed return-trip rate. You will receive the quote before we send a driver, so there are no surprises when the job is done.

Loading assistance costs extra but is often worth it.

Two-man teams are available for furniture, white goods, and anything requiring careful handling or stair carrying. The surcharge for a second person is typically £20 to £30 per hour on top of the van rate.

Waiting time at the collection point is charged in 15-minute blocks if the pickup takes longer than 15 minutes to begin.

We recommend you confirm access with the seller or supplier before booking, as this keeps your bill predictable. Call to get a firm quote for your specific delivery pickup job. We do not publish a rate card because every job is different, and we would rather give you an accurate number than a vague range.

The UK delivery pickup market has changed significantly over the past decade.

Online marketplaces such as eBay, Gumtree, and Facebook Marketplace have created massive demand for collection services. Buyers routinely purchase large items from private sellers who cannot post them and need someone to go and get them. This is now one of the most common reasons people book a delivery pickup van in the UK.

London has specific complications.

Congestion Charge zones, Ultra Low Emission Zones (ULEZ), and heavily restricted parking in central boroughs add cost and complexity to any collection job. Giant Van's drivers are familiar with all of these zones and plan routes accordingly. We factor the Congestion Charge into your quote automatically for London jobs so you are not surprised at the end.

Outside London, the most common delivery pickup corridors are London to Birmingham, London to Manchester, and intra-city runs within major urban centres.

Next-day and same-day availability depends on lead time, but we can often accommodate same-day requests for London jobs if you call before midday.

UK consumer law gives you certain rights when using a delivery service.

Under the Consumer Rights Act 2015, goods must be delivered with reasonable care and skill. Our transit insurance provides an additional layer of protection. Always check the condition of goods at the point of loading and note any pre-existing damage on the condition report before the driver leaves.