Moving House Insurance
Moving house insurance covers your belongings during transit and loading — but the cover provided by your removal company and your home contents insurer are different things. Giant Van carries full goods-in-transit insurance on all jobs. As a BAR member, the service meets accreditation standards for insurance and liability that independent operators often do not.

Giant Van carries goods-in-transit and public liability insurance on all jobs. BAR member with verified cover. Moving house insurance from your contents insurer may also apply in transit. Call +44 7414 655129 to confirm cover for your specific move.
Haulage Insurance: What Does It Cover?
Haulage insurance covers goods being transported commercially — distinct from personal contents insurance.
A removal company's haulage insurance protects your items from the point of loading to the point of delivery.
Giant Van's policy covers accidental damage caused during loading, transit, and unloading.
It does not cover pre-existing damage, items packed by the owner in unsuitable boxes, or cash and documents.
When items of unusually high value are being moved — art, jewellery, instruments — declare them in advance so coverage can be confirmed.
Standard haulage insurance has per-item limits; high-value pieces may need supplementary cover.
Insurance for Removal Companies: What to Check
Removals Insurance: Do You Need Extra Cover?
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Get a Free Quote →Further Questions About Insurance
Customers frequently ask about goods-in-transit cover and claims and how Giant Van handles each situation.
The team operates with a clear policy on all insurance queries.
For goods-in-transit cover and claims, the best approach is to include full details when submitting your quote.
The more information provided upfront, the more accurate the quote and the smoother the move.
Giant Van's operations team is available Monday to Saturday, 8am to 6pm, for insurance queries that the online system does not cover.
Most insurance questions have straightforward answers — the complication usually comes from unusual property types, access restrictions, or non-standard items.
Why Giant Van Handles Insurance Differently
Many removal companies treat insurance as an afterthought.
Giant Van builds it into every quote from the start.
Drivers are briefed on goods-in-transit cover and claims before arrival.
Any equipment needed for goods-in-transit cover and claims is loaded onto the van before the crew leaves the depot.
Customers dealing with goods-in-transit cover and claims situations are given a direct contact number for the lead driver on their job.
Contact Giant Van About Insurance
For questions about goods-in-transit cover and claims not answered above, contact Giant Van directly.
The phone line is open Monday to Saturday, 8am to 6pm.
Email responses for insurance queries are typically issued within two working hours during business days.
The online quote form captures the most common insurance variables and routes complex cases to the operations team automatically.
For same-day insurance queries, calling is faster than email.
Giant Van's website also includes a live chat function available during business hours for quick insurance questions.
Questions about your move?
Questions about removals insurance and liability are worth asking before you book, not on moving day.
Giant Van's goods-in-transit cover applies from the moment the crew begins loading.
The BAR accreditation means the cover and working practices have been independently reviewed.
For international moves or high-value items, additional arrangements may be needed — the team will flag these during your booking call.
What Our Customers Say
Smooth move from start to finish
VerifiedBooked online in under a minute and the crew turned up right on time. Everything was wrapped carefully and nothing was damaged. Genuinely the easiest move I've had.
Fixed price — no nasty surprises
VerifiedThe quote I got online was exactly what I paid. No hidden fees, no extra charges on the day. The two-man crew were professional, fast, and really friendly.
Same-day booking saved our move
VerifiedOur original movers cancelled last minute. Giant Van had a crew available the same day. They handled a full 2-bed flat and had us settled in by evening.
Moving House Insurance — FAQs
What commercial vehicle insurance does Giant Van carry?
Can Giant Van help with moving from the UK to Australia?
Reviewed by Giant Van Moving Experts, Moving Specialist Team at Giant Van
Giant Van Ltd. Registered in England & Wales.
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